NetBroadcasting.tv provides several methods of acessing customer support. It is our pledge to provide the best possible customer support to our customers.
- NetBroadcasting.tv customers that have viewers and listeners who may be having problems receiving Windows Media streams can refer them to our Windows Media Player Support Page
- NetBroadcasting.tv customers can post issues and exchange ideas with others by posting in our Online Forum.
- Email support is available continuously and it is our goal to answer support emails during the same day it is received.
General support emails should be sent to support@netbroadcasting.tv.
SawMill Statistics reporting support emails should be sent to sawmill@netbroadcasting.tv.
Emails relating to invoices and payments should be sent to accounting@netbroadcasting.tv.
- More urgent support issues can be handled through our 24-hour telephone support. Calls can be directed to 800.491.6720 (select extension #12). This number will be answered at most times. If it is not answered, please leave a message and we will return your call as quickly as possible.
NetBroadcasting.tv, LLC reserves the right to refuse service to any person or entity. NetBroadcasting.tv does not accept "adult content". Any customer who places such content on any NetBroadcasting.tv, LLC server or hosted server will have their streaming account immediately terminated. NetBroadcasting.tv, LLC does not accept any content that may be considered by the management of NetBroadcasting.tv, LLC to be adverse to the national security of the United States of America.